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| What Goes Into Great Service |
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Tiger Services 344-0060 |
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Great Service Doesn't Just Happen!
When a service technician from Tiger Services knocks on your door, many costs have been incurred just to get him there, ready to do his job. Here is just a portion of expenses to operate a customer-oriented service business.
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RENT - WAREHOUSE |
RENT - OFFICE |
UTILITIES |
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COMMUNICATION - COMPUTER |
COMMUNICATION - RADIOS |
COMMUNICATION - PHONE |
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MANAGEMENT - SERVICE |
MANAGEMENT - OFFICE |
OFFICE - DISPATCH |
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OFFICE - OPERATORS |
OFFICE EQUIPMENT |
COMPUTER EQUIPMENT |
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BUSINESS EXPENSES - LEGAL |
BUSINESS - TAXES |
EMPLOYEE BENEFITS |
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RENT - OFFICE |
RENT - WAREHOUSE |
QUALITY CONTROL |
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INVENTORY - PARTS |
INVENTORY - EQUIPMENT |
UTILITIES |
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VEHICLE - FUEL |
VEHICLE - MAINTENANCE |
VEHICLE - REPAIRS |
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INSURANCE - AUTO |
INSURANCE - LIABILITY |
INSURANCE - FIRE |
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POSTAGE |
TRAINING - INITIAL |
OFFICE SUPPLIES |
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INVOICES |
TRAINING - CONTINUOUS |
VEHICLE - MAINTENANCE |
Don't Judge Service Charges Solely by the Time Our Technician Spends in your Home!
When our Champion Technician, a true Service Professional, arrives at your home, it takes many important decisions, and costs to get our vehicle and materials on site to complete the job to your satisfaction. Consider that the professional at your home has undergone hundreds of hours in initial training, as well as a variety of on-going training and study programs to keep up-to-date with the current technology.
At Tiger Services, we take great pride in providing the most up-to-date skill and training to our professionals, so you can have peace of mind that the work was performed well, and to your satisfaction.
Like a doctor, who has an office, a staff, and a need to keep updated on the latest practices in medicine, we too have these hidden costs associated with keeping our Champion Technician in peak condition, to service your home comfort at the highest level.
So, when you see your Champion Technician at work, please understand there is much more that goes into the cost of performing the work professionally, so you remain a loyal and valued customer of Tiger Services.
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Worry-Free Service No Hassles - No Surprises - No Worries |
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TOP 16 REASONS TO CALL TIGER SERVICES
SAME DAY SERVICE If your furnace or air conditioner breaks, don't panic. Just call us and the closest available technician will be promptly dispatched to your home.
ONE DAY REPLACEMENT If you want to replace your old heating and cooling system, we will install a new one in one day. So, you don't have to go without comfort.
PROBLEMS CORRECTED
We don't just replace parts until your unit starts running again. Your technician has advanced diagnostic trainng to find the real problem quickly
FULLY-STOCKED SERVICE VANS
Our service vans carry over 1,310 parts and supplies. 98% of the time, we will already have the part that is needed for the repair.
PREFERRED CUSTOMER STATUS
Our maintenance agreement customers enjoy preferred customer status. So when it is really hot or really cold, we will service those accounts before accepting any new clients.
CHAMPION TECHNICIANS
Only 1 out of 40 quality. We weed out the other 39 through a seventeen step hiring and testing procedure. Our technicians are well trained professionals, uniformed, drug-free, clean and respectful of your property.
SERVICE GUARANTEE IS 4 TIME LONGER
Most companies only guarantee their repair work for 90 days. With us, you can get up to a 2-year full part and labor warranty.
FLAT RATE SERVICE
It's crazy, but true. Companies who "charge by the hour" make more money with low skilled repairmen because they tak more time and are paid less. With our Champion Technicians, you only pay a low, flat rate. You never pay because the technician is slow.
WIDE SELECTION
You can choose from at least 3 brands of equipment. You are not forced into a limited choice.
CLEANLINESS
Our installers and service technicians wear floor savers on their work boots; use drop-cloths; and vacuum after they are finished.
WE'RE INDEPENDENT
We are not like the national home improvement stores that draws a customer in based on the trust they have in their brand name and then turns arround and sells the customer's contract to the "lowest bid wins" subcontractors.
MOST ENERGY SAVINGS
Only about half of the total efficiency of a system is a result of the equipment. The other half is the quality of the installation. We take extra steps to assure your maximum efficiency.
ON TIME TO APPOINTMENTS On time to appointments. Our dispatchers work hard to keep clients filled in on how the schedule is running. We even call 30 minutes before we dispatch anyone.
FULLY INSURED Just in case something does go awry during a job, we are fully insured to cover any mishap. You and your home will be taken care of.
NO PRICING MYSTERY All pricing options are shared BEFORE any work begins. Once the job is quoted, we don't change our quotes because of something we missed during the diagnosing.
TECHNICIANS ON CALL FOR SERVICE Even on holidays and weekends, we offer repair service. You wouldn't be left stranded.
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